Interlibrary Loan & Document Delivery Services Forms for requesting items not owned by the Library are available for UM patrons in the Interlibrary Loan Office located on the lower level as well as on the World Wide Web. Requests should contain the source of the item, e.g. MEDLINE, and full bibliographic information. The Library also provides a full service photocopy service. The telephone number for the department is (305) 243-6749.